Shipping | Returns
Our Shipping Policy is simple.
For the contiguous 48 States (Probably You)
Orders over $40 we cover the shipping costs.
Orders under $40 we charge a flat $8.
For the Canada, Alaska + Hawaii
Your freight will be calculated at checkout. We do everything we can to keep the shipping charges as low as possible.
Our Returns Policy is Simple.
If you changed your mind within 60 Days - As long as the packaging is unopened we will gladly accept your return and credit the cost of the product. We do not cover shipping charges. If you’ve received a damaged or incorrect item shoot us an email with pics and we’ll make it right. Either way, we can be reached at CustomerCare@JRWilliam.com or 100 Bogart St. Brooklyn NY 11206
Firstly, Lucite®, Perspex® and Plexiglass® are all trade names for Acrylic and so if you find a "Lucite" Cleaner, it will work for all Acrylic products as well. We recommend using a microfiber cleaning cloth and a small amount of warm water for regular maintenance. If a problem persists, we use Novus® Polish 1 for clean and shine, Novus® Polish 2 for Small Scratches and Novus® Polish 3 for Heavy Scratches.